Definitions
For the purposes of these Terms & Conditions:
- “Company” refers to HELMI NATURE SDN. BHD.
- “Goods” refers to the electrical appliances and other products offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the HELMI NATURE SDN. BHD. website, accessible from https://hlmnature.com.
- “You” means the individual or legal entity accessing or using the Service.
1. General
By accessing our website or purchasing our Goods, You agree to be bound by these Terms & Conditions. We reserve the right to update these Terms & Conditions from time to time.
2. Products
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate. However, actual product appearance may vary slightly due to photography, lighting, or screen settings.
3. Orders
All Orders are subject to product availability and confirmation of payment. We reserve the right to accept, reject, or cancel an Order where necessary, including cases involving incorrect pricing, unavailable stock, or suspected fraudulent activity.
4. Pricing and Payment
All prices are stated in Malaysian Ringgit (RM) unless otherwise indicated. Prices may be changed without prior notice. Payment must be successfully completed before an Order is processed.
5. Shipping and Delivery
Orders will be processed and delivered according to our Shipping Policy. Delivery times are estimates and may be affected by circumstances beyond our reasonable control, including courier delays, weather, public holidays, or incorrect delivery information.
6. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are subject to our Return, Refund and Exchange Policy. Customers must comply with the stated requirements and submit any necessary evidence within the specified period.
7. Product Use
Customers are responsible for using electrical appliances according to the manufacturer’s instructions and safety requirements. The Company shall not be responsible for damage caused by misuse, improper installation, unauthorized modification, or failure to follow product instructions.
8. Intellectual Property
All website content, including text, images, graphics, logos, product descriptions, and other materials, belongs to or is licensed to the Company and may not be copied, reproduced, or used without prior written permission.
9. Limitation of Liability
To the extent permitted by applicable law, the Company shall not be liable for indirect or consequential losses arising from the use of our Website or Goods. Nothing in these Terms & Conditions excludes any liability that cannot legally be excluded under Malaysian law.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia. Any disputes arising from these Terms & Conditions or transactions with the Company shall be subject to the applicable laws and jurisdiction of Malaysia.
Contact Us
HELMI NATURE SDN. BHD.
Address: NO. 5 JALAN PANDAN INDAH 4/6A, PANDAN INDAH, 55100 KUALA LUMPUR, W.P. KUALA LUMPUR
Phone: (+60) 103153985
Email: helminature@outlook.com
Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM